MOOSYC

Privacy

Effective Date: 12 June 2026

This Privacy Policy ("Policy") explains how MOOSYC ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use moosyc.com, our mobile or desktop applications, and related services (the "Service").

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, password, and profile information you provide when creating an account. If you choose to sign in with Google or Apple, we receive the basic account information necessary to authenticate your account.
  • Music Content: Audio files, artwork, metadata, and other information you upload for distribution.
  • Payment Information: Payments are processed securely by trusted third-party providers such as Stripe and Apple Pay. We do not store your payment card details on our servers.
  • Usage Data: Limited technical and diagnostic information necessary to operate, secure, and improve the Service, such as browser and device information.
  • Cookies & Similar Technologies: We use cookies and similar technologies for essential service functionality and limited analytics.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, secure, and improve the Service.
  • Manage your account and facilitate music distribution.
  • Communicate with you about your account, support requests, or important service updates.
  • Understand how the Service is used to improve performance and reliability.
  • Develop new features and enhance the user experience.
  • Send marketing communications where you have chosen to receive them.
  • Comply with applicable legal and regulatory obligations.

3. Sharing Your Information

We may share information with:

  • Service Providers: Trusted partners who help us operate the Service, including infrastructure, payment processing, and customer support.
  • Distribution Partners: Digital Service Providers (DSPs) and other partners necessary to distribute the music you choose to release.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
  • Legal Requirements: Where required by law or necessary to protect the rights, safety, or security of MOOSYC, our users, or others.
  • Public Information: Information you intentionally choose to make public, such as artist profiles or released music.

We do not sell your personal information to third parties and we never share your personal information with advertisers.

4. International Data Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards to protect your personal data.

5. Retention & Security

  • We retain your information only for as long as necessary to provide the Service or comply with legal obligations.
  • We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
  • If your account is deleted or your data is no longer required, we delete your personal information unless we are legally required to retain it.

6. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access or correct your personal information.
  • Delete your account and associated personal data.
  • Restrict or object to certain processing activities.
  • Withdraw consent for optional communications, such as marketing.
  • Lodge a complaint with the relevant data protection authority.

You can delete your account at any time from within the Service. Subject to legal obligations, associated personal data will be deleted.

For privacy-related requests, please contact privacy@moosyc.com.

7. Children's Privacy

MOOSYC is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email where appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@moosyc.com.